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Privacy Policy

At TafiCloud, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our cloud storage services, SDKs, and AI-powered features.

1.Information We Collect

We collect the following information to provide and improve our services:

  • Personal Identification Information:

    • Name: For account identification and personalization.
    • Email Address: For communication, login purposes, and account management.
    • Business Name: To distinguish between individual and business users.
  • Payment Information:

    • We do not store your card information. Payments are processed through third-party payment service providers who handle your sensitive payment data securely. TafiCloud only retains basic transaction information necessary for billing purposes (e.g., payment method used, amount, and date).
  • Uploaded Documents & Data:

    • Any files, documents, or data you upload to TafiCloud are processed and stored securely in our cloud environment.
    • AI Processing: Documents uploaded to TafiCloud are run through our AI engine to perform deep analysis and offer AI-powered features such as intelligent search, categorization, and predictions.
    • Opt-Out Option: If you prefer not to have your uploaded documents analyzed by AI, you can opt out by contacting us or configuring your settings accordingly. We will then disable AI processing for your account.

2.How We Use Your Information

We use the information we collect for the following purposes:

  • Account Management: To create, manage, and maintain your account.
  • Service Delivery: To provide you with cloud storage services and SDK integration.
  • Payment Processing: To process subscription fees and payments through third-party services.
  • AI Features: To provide advanced AI-powered features for document analysis and search (unless you opt out).
  • Customer Support: To respond to your inquiries and resolve any issues you encounter.
  • Service Improvements: To enhance and improve our platform and user experience based on feedback and usage patterns.

3.Data Security

We use industry-standard encryption and security practices to protect your personal data and files stored with TafiCloud. Despite our best efforts, no system is entirely secure, and we cannot guarantee complete security of your data. However, we continually monitor and update our security protocols to ensure that your data is as safe as possible.

4.Third-Party Service Providers

  • Payment Processors: We use trusted third-party services to handle all payment transactions. These providers are responsible for securely processing your payment data in compliance with applicable regulations.
  • AI Partners: If you choose to use our AI features, some analysis may be performed through third-party AI providers. Your data will be anonymized before it is processed.

We do not share, sell, or disclose your personal data to third parties, except as necessary to fulfill the above services or as required by law.

5.Data Retention

We retain your personal information for as long as your account remains active or as needed to fulfill the purposes outlined in this Privacy Policy. If you close your account or request deletion of your data, we will securely delete your personal information unless we are required to retain it for legal or regulatory reasons.

6.User Rights and Choices

As a user of TafiCloud, you have the following rights:

  • Access: You can request access to your personal data that we hold.
  • Correction: You can update or correct your personal information at any time.
  • Deletion: You may request the deletion of your account and associated data.
  • Opt-Out of AI Processing: You can choose to opt out of AI processing by contacting us or adjusting your account settings.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.

7.Children's Privacy

TafiCloud is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected data from a child, please contact us, and we will promptly remove the information.

8.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will notify you via email or by posting a notice on our platform. Your continued use of TafiCloud after any such changes constitutes your acceptance of the new Privacy Policy.

9.Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

hello@taficloud.com

By using TafiCloud Services, you consent to the collection, use, and storage of your information as described in this Privacy Policy.